WIA Program Services
Core services (Adults and Dislocated Workers):
- Initial assessment of an individual’s needs and abilities.
- Staff assisted job search and placement assistance, including career counseling.
- Labor market information and statistics.
- Follow-up services, including counseling regarding the workplace.
- Staff assisted job referrals, job development, workshops, and job clubs.
- Other core services as identified.
Intensive services (Adult and Dislocated Workers):
- Assessments of skill levels and service needs through diagnostic testing and in-depth interviewing.
- Current information on the local labor market and training available to achieve a career goal, or assistance in determining a career goal through the use of interest inventories or aptitude tests.
- Development of a written, individual employment plan outlining a plan of action to meet a career goal with resources, services, and training jointly agreed upon by the customer with the case manager.
- Counseling and career planning;
- Coordination of services provided by various agencies to help reduce duplication of effort, confusion, and delays in receipt of services.
- Adult education and literacy not provided in combination with training.
- Work experience opportunities to promote the development of good work habits and basic work skills at private and non-profit worksites.
- Short term pre-vocational services, including the development of learning skills, communication skills, interviewing skills, punctuality, professional conduct or personal maintenance skills to prepare individuals for unsubsidized employment or training.
- Follow-up services which may extend for twelve months following the date of last service for a workforce center customer; these services include case management, individual or group counseling and information, or support services.
- Other intensive services as identified.
Training services (Adult and Dislocated Workers):
- Occupational skills training, including training for nontraditional employment.
- On-the-job training.
- Programs that combine workplace training with related instruction, which may include cooperative education programs.
- Training programs operated by the private sector.
- Skill upgrading and retraining.
- Entrepreneurial training.
- Adult education and literacy provided in combination with services described in the above bullets.
- Customized training, including apprenticeships, conducted with a commitment by an employer or group of employers to employ an individual upon successful completion of training.
- Tutoring, study skills and instruction leading to secondary school completion, including dropout prevention strategies.
- Alternative secondary school offerings.
- Summer employment opportunities linked to academic and occupational learning.
- Paid and unpaid work experience.
- Occupational skills training.
- Leadership development opportunities.
- Supportive services.
- Adult mentoring.
- Follow-up services.
- Guidance counseling.