WIA Program Services

Core services (Adults and Dislocated Workers):

Initial assessment of an individual’s needs and abilities.
Staff assisted job search and placement assistance, including career counseling.
Labor market information and statistics.
Follow-up services, including counseling regarding the workplace.
Staff assisted job referrals, job development, workshops, and job clubs.
Other core services as identified.

Assessments of skill levels and service needs through diagnostic testing and in-depth interviewing.
Current information on the local labor market and training available to achieve a career goal, or assistance in determining a career goal through the use of interest inventories or aptitude tests.
Development of a written, individual employment plan outlining a plan of action to meet a career goal with resources, services, and training jointly agreed upon by the customer with the case manager.
Counseling and career planning;
Coordination of services provided by various agencies to help reduce duplication of effort, confusion, and delays in receipt of services.
Internships.
Adult education and literacy not provided in combination with training.
Work experience opportunities to promote the development of good work habits and basic work skills at private and non-profit worksites.
Short term pre-vocational services, including the development of learning skills, communication skills, interviewing skills, punctuality, professional conduct or personal maintenance skills to prepare individuals for unsubsidized employment or training.
Follow-up services which may extend for twelve months following the date of last service for a workforce center customer; these services include case management, individual or group counseling and information, or support services.
Other intensive services as identified.

Occupational skills training, including training for nontraditional employment.
On-the-job training.
Programs that combine workplace training with related instruction, which may include cooperative education programs.
Training programs operated by the private sector.
Skill upgrading and retraining.
Entrepreneurial training.
Adult education and literacy provided in combination with services described in the above bullets.
Customized training, including apprenticeships, conducted with a commitment by an employer or group of employers to employ an individual upon successful completion of training.

Tutoring, study skills and instruction leading to secondary school completion, including dropout prevention strategies.
Alternative secondary school offerings.
Summer employment opportunities linked to academic and occupational learning.
Paid and unpaid work experience.
Occupational skills training.
Leadership development opportunities.
Supportive services.
Adult mentoring.
Follow-up services.
Guidance counseling.